Effective Date: October 17th, 2025
Ion Diagnostics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and payment information. This Privacy Policy explains how we collect, use, store, and safeguard patient information — including payment data — when processing payments through our integrated QuickBooks system.
We collect personal and payment information directly from patients or their authorized representatives when payments are made for services. This may include:
- Patient Identification Data: Full name, date of birth, address, phone number, email.
- Payment Information: Credit/debit card details, bank account numbers (if applicable), payment amount, transaction ID.
- Health-Related Information: Information related to the services provided, if needed for billing purposes.
- Insurance Information: When relevant to payment processing.
Your information is collected and used solely for legitimate business and healthcare-related purposes, including:
- Processing patient payments and generating receipts.
- Submitting and managing billing transactions securely.
- Verifying identity for transaction security.
- Maintaining accurate patient and financial records.
- Complying with legal, regulatory, and healthcare obligations (including HIPAA).
We use Intuit QuickBooks as our secure, HIPAA-compliant payment processor and financial management platform.
- QuickBooks receives only the necessary payment and transaction data to complete and record the transaction.
- Payment card data is encrypted and tokenized; we do not store your full credit or debit card number on our local systems.
- All transactions follow PCI DSS (Payment Card Industry Data Security Standard) requirements.
You can read Intuit QuickBooks’ privacy practices at https://quickbooks.intuit.com/global/privacy/.
We do not sell or rent patient information. We may share data only with:
- QuickBooks (Intuit) for payment processing.
- Insurance providers if necessary for billing.
- Regulatory authorities when required by law.
- Authorized service providers under strict confidentiality agreements.
All third-party service providers are required to maintain the same level of data protection that we uphold.
We implement technical and administrative safeguards to protect your data, including:
- Encryption of payment and patient information in transit and at rest.
- Secure access controls and authentication.
- Routine security audits and monitoring.
- Compliance with HIPAA, PCI DSS, and relevant U.S. privacy laws.
Because we handle protected health information (PHI) during billing, Ion Diagnostics complies with the Health Insurance Portability and Accountability Act (HIPAA). Patient data is used and disclosed only as permitted under HIPAA and related regulations.
Patients have the right to:
- Request a copy of their payment or billing records.
- Request correction of inaccurate information.
- Request restrictions on how their information is used or disclosed (as allowed by law).
- File a complaint if they believe their rights have been violated.
To exercise these rights, contact us at:
Email: info@iondiagnostics.com
Phone: (248) 720-4080 X-111
Address: 30600 Telegraph Rd, Suite 1375 Bingham Farms MI 48025
We retain payment and related patient records for the legally required period to comply with healthcare and financial regulations. After that period, data is securely deleted or anonymized.
Our services are intended for adult patients or legal guardians. We do not knowingly collect payment information from minors without parental or guardian authorization.
For questions or concerns about this Privacy Policy, please contact:
Ion Diagnostics – Privacy Office
Email: info@iondiagnostics.com
Phone: (248) 720-4080 X-111
Address: 30600 Telegraph Rd, Suite 1375 Bingham Farms MI 48025
ION Diagnostics provides advanced diagnostic services, delivering precise, timely results to enhance patient care and community health.
ⓒCopyright 2025 ION Diagnostics. All rights reserved
